Safeguarding

Keeping young people safe.

The safety and wellbeing of every child and young person we work with comes first — always. We have zero tolerance for abuse, exploitation or harm.

Safety first, always
A facilitator leading a health lesson with students
Our commitment

The best interests of the child come first.

Thriving Teens Foundation works with adolescents — many of them under 18, and some living with chronic conditions or disabilities. We recognise our duty to protect them from all forms of harm, abuse, neglect and exploitation, in line with the Constitution of Kenya (Article 53), the Children Act 2022 and the UN Convention on the Rights of the Child.

Everyone who works with us — staff, board members, volunteers, facilitators, consultants and partners — is expected to uphold these standards and to report any concern immediately.

In immediate danger? Call 999 or 112 now. Children and young people can call Childline Kenya on 116 — free, 24/7.
Our standards

How we keep programmes safe.

Safer recruitment

Staff, volunteers and facilitators are vetted, referenced and briefed on our code of conduct before working with young people.

Code of conduct

Clear rules on professional boundaries, respectful language and appropriate contact — online and offline.

Consent & assent

We seek informed consent from parents or guardians and assent from adolescents for activities, photos and research.

Never alone, unobserved

Activities are planned so that adults are not left alone and unobserved with a young person.

Privacy & images

Personal information and images are collected only with consent, stored securely and used responsibly.

Inclusive protection

Extra care for adolescents with disabilities, chronic conditions or other vulnerabilities.

Report a concern

If something doesn’t feel right, tell us.

You can raise a concern about the behaviour of anyone connected to Thriving Teens Foundation, or about the safety of a young person in our programmes.

Step 1

Make sure the young person is safe

If there is immediate danger, call 999 or 112 first.

Step 2

Contact our Safeguarding Focal Point

Email info@thrivingteensfoundation.org with the subject “CONFIDENTIAL – Safeguarding”, or call +254 746 629 388.

Step 3

We respond

Your report is treated confidentially, acknowledged promptly and handled fairly — and referred to the relevant authorities where required by law.

What to include

  • What happened, when and where
  • Who was involved (if known)
  • Whether the young person is currently safe
  • How we can reach you — or report anonymously

You do not need proof to raise a concern. Retaliation against anyone who reports in good faith is not tolerated.

Free & confidential helplines

Support is always available.

116Childline KenyaFree, 24/7 support for anyone under 18 — or an adult worried about a child.
1192NACADA HelplineFree, confidential support on alcohol, drugs and substance use.
0800 720 565Gender Violence Recovery CentreToll-free support for survivors of sexual and gender-based violence.
0722 178 177Befrienders KenyaEmotional support & suicide prevention by call, SMS or WhatsApp.

Helpline details are provided for information; services are run by independent organisations.

This page summarises our safeguarding commitments. Our full Child Safeguarding Policy and Code of Conduct are available on request from info@thrivingteensfoundation.org. Partners are expected to uphold equivalent standards.